FAQs
How do I order?
All orders can be made via the google forms link found on our "Cookie" page. Once we receive your request, an invoice will be sent as a confirmation, and to make the payment. The invoice will have instructions for pick-up or shipping based on what you chose.
Pick up & Delivery
All orders made by Monday are ready for pick up or shipping on Wednesday. Arrangements can be made for pick up on other days for special orders. The pick up location for local orders is Snug Books LLC, on 4717 Harford Road, Baltimore. Be sure to check their opening and closing hours!
Are all your cookies gluten free?
All our cookies are not gluten free by default, but can be made gluten free on request for a slightly different fee.
Allergen control policy
Ingredients used are Certified gluten-free, and soy-free. All Gluten-free products are prepared separately from, and before preparing non-gluten-free products. Different sifters and bowls are used and all other tools are washed prior to use. This is also done for all nut-related products.
What's in your Gluten Free Flour?
The gluten-free flour we use is Bob's Red Mill Gluten-free 1 to 1 Baking flour. The ingredients are: sweet white rice flour, whole grain brown rice flour, potato starch, whole grain sorghum flour, tapioca flour, and xanthan gum.
Are there tree nuts in your products or production facilities?
Tree nuts are only used in our cookie dough jars (almond flour and almond butter), along with sugar cookies that have almond essence. We use walnuts on occasion, but that will be stated in the ingredients and those are prepared in isolation from other products. There is no other presence of tree nuts. We use oat milk, instead of almond milk.
Do you accept returns?
Unfortunately, we are unable to accept returns. If you encountered an issue with your order, please contact us and we will do our best to help.
How big are the cookies?
Each cookie is on average 3.5 to 4 inches in diameter! One cookie is perfect for one serving...unless you can't resist eating more - no judgement :)
Do you have a storefont?
Unfortunately, not at the moment. However, we do pop-ups ever so often and participate in small markets. Follow us on Instagram or Facebook to keep up with our pop-ups and promotions!